Hospital Website Design and Redesign

We start with research: search data, the questions your call center hears most, and short sessions with staff who field patient complaints. That shapes a navigation built around tasks, with departments organized under them.

Accessibility runs through every phase, aligned with WCAG and the ADA expectations you plan for with counsel. Price transparency files, nondiscrimination notices and patient rights pages need obvious homes, and we plan them with your compliance staff.

Patient portals, scheduling and bill payment usually live in your EHR or vendor systems. We link to them cleanly and never pull protected health information into the marketing site. Before any work that could touch patient data, we discuss a business associate agreement.

An established hospital domain often ranks for thousands of condition and location queries. Changing URLs without a plan can throw that away. We inventory current pages, map each one to its new home and set redirects before launch. Ongoing work is covered under hospital SEO.

If the visual identity needs updating too, see hospital branding. Service line pages often need fresh patient-friendly writing, which content marketing for hospitals handles.

Request a free, no-obligation 30-minute growth audit. We will try the main patient tasks on your current site, note where people get stuck and outline what a rebuild or a lighter website redesign would involve. We reply within 24 hours, and a written proposal comes only if you ask.